Apixel (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read it carefully. By using our site or services, you agree to the practices described below.
1. Information We Collect
Information you provide directly: When you fill out our contact form, request a quote, or communicate with us, we may collect your name, email address, phone number, company name, and project details.
Information collected automatically: When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit.
Cookies and similar technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our site. See Section 5 for details.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and deliver the services you request
- Process transactions and send related information including confirmations and invoices
- Send administrative communications such as project updates, policy changes, and support messages
- Send marketing communications where you have opted in (you may opt out at any time)
- Analyse usage trends to improve our website and service offerings
- Detect, investigate, and prevent fraudulent transactions and other illegal activity
- Comply with legal obligations
4. Data Security
We implement commercially reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), restricted access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
Our website may contain links to third-party websites and we may use third-party tools (such as Google Analytics, payment processors, or cloud storage providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information to them.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Request a portable copy of your data
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at info@apixel.net. We will respond within 30 days.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out: